Effective Date: May 2026 · Last Updated: May 2026
These Terms of Service ("Terms") govern your use of the Slay platform, including our website, waitlist, and any products or services we offer (collectively, the "Platform"). By accessing or using Slay, you agree to be bound by these Terms. If you do not agree, please do not use our Platform.
Slay is operated by SBL Media LLC, a New Jersey based company ("Slay," "we," "us," or "our").
You must be at least 18 years old to use Slay. By using our Platform, you represent and warrant that you meet this age requirement and that you have the legal authority to enter into these Terms.
Slay is designed for independent beauty professionals (nail techs, lash artists, brow specialists, and similar solo operators) as well as their clients. If you are using Slay on behalf of a business, you represent that you have authority to bind that business to these Terms.
To use Slay's core features, you will need to create an account. You agree to provide accurate, complete, and current information when creating your account and to keep that information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you believe your account has been compromised, you must notify us immediately at support@slayplatform.com.
When you create a Slay account, you may claim a personal booking link (e.g., slayplatform.com/your-name). Your booking link is non-transferable and subject to availability. Slay reserves the right to reclaim booking links that violate these Terms or that have been inactive for an extended period.
As a beauty professional on Slay, you may:
As a client booking through Slay, you may:
You agree not to:
Payments on Slay are processed by Stripe. To receive payments as a beauty professional, you must create a Stripe Connect account and agree to Stripe's terms of service. By using Stripe through our Platform, you agree to Stripe's Connected Account Agreement available at stripe.com/legal.
Slay charges a monthly subscription fee for access to the Platform. The current fee is disclosed during sign-up and may be updated from time to time. We will give you reasonable advance notice of any fee changes.
Slay passes Stripe's standard payment processing rate through to you at zero markup. We do not add additional fees to Stripe's processing costs. Processing rates are set by Stripe and are subject to change.
Deposit and refund policies are set by each individual beauty professional. Slay is not responsible for disputes between beauty professionals and their clients regarding deposits, cancellations, or refunds. We encourage all professionals to clearly communicate their policies on their profiles.
If a client initiates a chargeback or payment dispute with their bank or card issuer, Slay will use commercially reasonable efforts to assist in resolving the dispute. However, Slay is not liable for chargebacks or payment reversals. You are responsible for maintaining accurate records of your transactions.
Slay provides a Money In, Money Out, and What You Kept dashboard to help you understand your business finances at a glance. These figures are based on the information you provide and on payments processed through the Platform.
The Uncle Sam feature provides an estimate of how much you may want to set aside for taxes based on your state's self-employment tax rate. These estimates are provided for informational and planning purposes only.
Slay does not provide tax advice. The Uncle Sam estimates are not a substitute for professional tax advice from a qualified accountant or tax professional. Tax obligations vary based on your individual circumstances, deductions, filing status, and other factors. Slay is not responsible for any tax liability, penalties, or underpayments resulting from reliance on these estimates.
We strongly recommend consulting a qualified tax professional for advice specific to your situation.
You may submit content to Slay, including your profile information, service listings, photos, and communications with clients. By submitting content, you grant Slay a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content solely for the purpose of operating and improving the Platform.
You are solely responsible for the content you post on Slay. You represent that your content does not violate any third-party rights, including intellectual property rights, and does not violate any applicable laws.
Slay reserves the right to remove any content that violates these Terms, our Community Guidelines, or that we determine in our sole discretion to be harmful, offensive, or otherwise inappropriate.
All content, features, and functionality on the Slay Platform—including but not limited to our name, logo, design, text, graphics, and software—are owned by Slay or its licensors and are protected by applicable intellectual property laws. You may not use our intellectual property without our prior written consent.
We do not claim ownership of the content you post on Slay. Your content remains yours.
Slay is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
Nothing on the Slay Platform constitutes legal, financial, tax, accounting, or other professional advice. Always consult a qualified professional for advice specific to your situation.
To the fullest extent permitted by applicable law, Slay and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Platform, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising out of or relating to these Terms or your use of the Platform will not exceed the amount you paid to Slay in the twelve months preceding the claim.
You agree to indemnify, defend, and hold harmless Slay and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Platform, your violation of these Terms, or your violation of any third-party rights.
You may terminate your Slay account at any time by contacting us at support@slayplatform.com. Upon termination, your account and profile will be deactivated and your booking link will no longer be active.
Slay reserves the right to suspend or terminate your account at any time, with or without notice, if we determine that you have violated these Terms or that your use of the Platform poses a risk to other users or to the Platform.
Upon termination, your right to use the Platform will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and indemnification.
This section is written in plain language to be as clear as possible. It is not a substitute for legal advice. If you have a serious dispute with a client, we strongly recommend speaking with a qualified attorney. This document was not drafted by a lawyer and should not be treated as one.
If a dispute arises between you and Slay, the following provisions govern how it will be handled:
Informal resolution first. Before initiating any formal proceedings, you agree to contact us at support@slayplatform.com and attempt to resolve the dispute informally. Most concerns can be addressed this way, and we are committed to working with you in good faith.
Governing law. These Terms and any disputes arising out of them are governed by the laws of the State of New Jersey, without regard to its conflict of laws principles.
Individual disputes only. To the fullest extent permitted by law, any dispute must be brought on an individual basis. You and Slay each waive any right to bring claims on a class-action, consolidated, or representative basis.
Remedy for errors. If we make a mistake, please let us know. We will take reasonable steps to correct it. You agree that your exclusive remedy for any failure or error related to the Platform is limited to correction of the issue or, if correction is not commercially reasonable, a refund of fees paid for the affected service period.
We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top and notify you by email if the changes are significant. Your continued use of the Platform after any changes constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact us at: support@slayplatform.com