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Privacy Policy

Effective Date: May 2026  ·  Last Updated: May 2026

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Welcome to Slay

This Privacy Policy explains how Slay Inc. ("Slay," "we," "us," or "our") collects, uses, shares, and protects your information when you use our platform, including our website, waitlist, and any products or services we offer (collectively, the "Platform"). By accessing or using Slay, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Platform.

This Policy applies to independent beauty professionals, their clients, and anyone who visits or interacts with the Platform. Terms not defined here have the meanings given to them in our Terms of Service.

Who This Policy Applies To

This Privacy Policy applies to all users of the Slay Platform, including beauty professionals who create accounts and manage their business through Slay, clients who book services through Slay, and visitors who browse our website or join our waitlist.

Information We Collect

Information You Provide Directly

When you create an account, join our waitlist, or use the Platform, you may provide us with:

  • Account information, such as your name, email address, phone number, and password
  • Profile information, such as your business name, service offerings, pricing, and photos
  • Payment and banking information, which is collected and processed by Stripe on our behalf. We do not store your full payment card details or bank account numbers directly.
  • Content you post on the Platform, such as service listings and profile descriptions
  • Communications you send to us, such as support requests or feedback

Information We Collect Automatically

When you use the Platform, we automatically collect certain technical and usage information, including:

  • Log data, such as your IP address, browser type, operating system, referring URLs, and pages visited
  • Device information, such as your device type and unique device identifiers
  • Usage data, such as the features you use, the actions you take, and the time and duration of your sessions
  • Cookies and similar tracking technologies, as described further below

Information We Receive from Third Parties

We may receive information about you from third parties in connection with your use of the Platform, including:

  • Payment and transaction data from Stripe when you process payments through the Platform
  • Information from third-party services you connect to your Slay account

How We Use Your Information

We use the information we collect to:

  • Create and maintain your account and provide you access to the Platform
  • Process payments and manage transactions between beauty professionals and their clients
  • Display your public profile and booking link to clients
  • Send you transactional communications, such as booking confirmations, reminders, and receipts
  • Send you service-related communications, such as updates to our Terms, this Privacy Policy, or Platform features
  • Generate your Money In, Money Out, What You Kept, and Uncle Sam estimates
  • Respond to your support requests and communications
  • Improve, develop, and protect the Platform
  • Comply with our legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties.

How We Share Your Information

With Other Users

Your public profile, booking link, service listings, and pricing are visible to anyone who visits your booking page. You control what information appears on your public profile.

With Service Providers

We share information with third-party vendors and service providers that help us operate the Platform, including Stripe for payment processing, email and communication providers, analytics providers, and hosting and infrastructure providers. These providers are authorized to use your information only as necessary to provide services to us.

For Legal Reasons

We may disclose your information if we believe in good faith that doing so is required by law, regulation, or legal process, or to protect the rights, property, or safety of Slay, our users, or the public.

In Connection with a Business Transfer

If Slay is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

With Your Consent

We may share your information for other purposes with your explicit consent.

Stripe and Payment Data

Payments on Slay are processed by Stripe. When you connect a Stripe account or make a payment through the Platform, your payment information is transmitted directly to and stored by Stripe. Slay does not store full payment card numbers or bank account details. Stripe's handling of your payment data is governed by Stripe's Privacy Policy, available at stripe.com/privacy. We encourage you to review it.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Platform, remember your preferences, and understand how users interact with our services. You can control cookies through your browser settings, though disabling cookies may affect the functionality of the Platform.

We do not currently respond to browser "Do Not Track" signals.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Platform. If you close your account, we will retain certain information as required by law or as necessary for legitimate business purposes, such as resolving disputes or enforcing our agreements. We will delete or anonymize your information when it is no longer needed for these purposes.

Your Choices and Rights

You have the following choices regarding your information:

  • Account information: You may update your account details at any time through your account settings.
  • Marketing communications: You may opt out of promotional emails by following the unsubscribe instructions in those emails. You will still receive transactional and service-related communications.
  • Account deletion: You may request deletion of your account by contacting us at support@slayplatform.com. Upon deletion, your profile and booking link will be deactivated.

If you are located in a jurisdiction with applicable privacy rights (such as California or the European Economic Area), you may have additional rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, contact us at support@slayplatform.com.

Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

Children's Privacy

Slay is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe we have collected such information, please contact us at support@slayplatform.com.

Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top and notify you by email if the changes are significant. Your continued use of the Platform after any changes constitutes your acceptance of the updated Policy.

Contact Us

If you have any questions about these Terms, please contact us at: support@slayplatform.com